REQUESTING SERVICES AND CONFIRMING SERVICES

Requesting and Confirming Service Letter

Requesting Service Letter

                                                                                                                                  November17,  2016

CEO of BlockBooster

Alternatif Cibubur

Dear Mr/Mrs

     In this letter ,  I want to rent one of your room for a surprise birthday party for someone special that will be held on December 20 , 2016 in the rooms of BlockBooster.

     This event will be held on December 20, 2016 this event just invited 15 persons. Before that i want to know your facilities and services . please inform the facilities and services available in the building to me. I need 2 microphone with the sound systems ,  2  rectangular table with the beautiful decoration and rooms decor with balloons and i want you to decor that room be a romance.

     For  the Martabak , i want 3 biggest chocolate flavour , 5 biggest mix flavour and 2 biggest greentea flavour. For the drink i want 5 teapot of orange juice.

     For the total cost, I want details separated from rent the room with romance decoration and food to be more easily counted by me. One more if I could order a birthday cake too. I feel happy if this building can provide facilities and services that I want.

     Thank you for your attention, I hope we can meet in person to discuss the leasing of the room. And i hope you tell me the good information.

Your Sincerely

Anita Damayanti

Confirming Service Letter

                                                                                                                                                                                                                                                                                            November 18, 2016

Dear Mrs. Anita

            Thank you for having sent a letter to me as the CEO of Block Booster.  We agree your requestion.

      

If you want to rent the room on the date you have specified the room is available for you. We will give you the best room with the perfect decoration. We also provide a microphone with sound systems without asked. And for the table we will give what you want.

            All the food and drink that you requsted already we saved in the note.

           

For the total cost we can discuss it in the meeting. Don’t worry about that.We will give you the best price. Thank you because your trust us to help you make the party.

            Thank you for your request to lease our room. Hope you like the amenities and services of our.

Your Sincerely

Mrs. Shelena Liem

BUSSINESS PHONE CALL

BUSINESS PHONE CALL

1.      BusinesS phone call

·          * if talking directly to someone who intended

Nento              : good evening , nento EO here can i help you?

client               : good morning, could i speak to Mr. Nento , please?

Nento              : yes , i’m. who is calling?

Client               : my name is Raynard Yu.

Nento              : can i help you sir?

Client              : can you help me to make a  romantic birthday party  for my girlfriend ?

Nento               : gladly , we will make the sweetest moment for her. When you want?

Client               : she’s birthday on 12 november.

Nento              : what colour that she like ?

Client             : she like a pastel colour like a baby pink or tosca .

Nento              : let me know , you want private or opened party?

Client              : i want private party . just we’re in there.

Nento               : OK, i will make the best plan for her with my team.can you tell me your phone number ?

Client             : 087776777887

Nento              : OK. I’ll let you know soon.

Client             : Please make the best for Her.

Nento              : take it easy. can i help you again ?

Client              : no , that is all. Happy to be working with you.

Nento              : yes, me too. Thank you for your trust. I’ll tell you know soon.

Client              :yes , ur welcome. Good evening.

Nento              : good evening.

·         * Make apoitment or appointment with someone or cancel meetings

secretary                 : good morning, Nneto EO here , can i help you?

client                       : good morning, could i speak to Mr.Nento?

Secretary                 : who is calling?

client                      : my name is Raynard Yu.

Secretary                 : okay , please hold on a minute . i’ll connect your call.

                        ############

Mr. Nento              : hello.

Client                      : this is Mr.Nento?

Mrs. Julia                : speaking.

Client                      : i’m raynard  who called you yesterday.

Mr.Nento                : mmm.. yes i remember . can i help you sir ?

Client                      : yes , sorry if i take of your time. I just want to discuss about this plan with you. Can we have a meeting?

Mr. Nento              : of course.  tomorrow , you can come to my office at 11 am. I’ll be in office at the time.

Client                     : okay.. it’s a good idea. Thank you sir for your good respons. See you tomorrow.

Mr.nento                     : yes,, you’re welcome sir. I’ll be waiting.

Client                          : good morning

Mr.nento                     : good morning.

·                    * The next day

Secretary                : good morning, Nento EO here,  can i help you?

Client                    : good morning, can i talking with Mr.Nento?

Secretary                : who is speaking ?

Client                     : i’m Raynard Yu .

Secretary                : OK. i will connect your call to Mr.Nento wait a minute.

                        #########

Secretary                : sorry Mr.Raynard , i think he’s busy in this time. Can i take a message?

Client                     : ooh yes.. please tell him that i can’t  meet him today because i’ve a little problem must be cleared now. Please , tell that i say sorry to him. Maybe next day we can make a appointment again.

Secretary                : okay. I’ll tell him your message. Can i help you again?

Client                     : no , thank you . good morning.

Secretary                : good morning.

2. Make a email for promotion

TO                   : PT.CEMERLANGDUNIA@YAHOO.COM

FROM              : NENTOEVENTORGANIZER@GMAIL.COM

You want make a event? You’re confuse?

Don’t be confused , NENTO EO always can help you anytime you want. We’ll make your event can’t be forgotten.

Don’t worry we’re the best EO and EO with affordable prices.

Let’s make your event effective.

Your trust

(NENTO EO)